The Voice of Your Business

The questions your business wants to ask

Is Outsourcing good for my business?

Outsourcing doesn’t mean just sending your processes offshore to another country, even though that is usually what people think of when they hear a company has outsourced its processes. This is usually the case for larger companies with higher demand and resources.

However, onshore Outsourcing to a local service is more prominent for smaller businesses.

Accounting services are a good example when we talk about a popular service outsourced locally by many businesses.  You may have been doing your own bookkeeping and lodging your own tax returns so far, but as you grow, you’ll have less and less time to do your own accounting.  The logical choice is to outsource so you can focus on building and growing your business.

As businesses grow, offshore services like taking customer phone calls become necessary to accommodate increased volume and ensure a speedy response to customer enquiries.

Contrary to popular belief and what some CEOs may think, it’s not all about cutting costs.  You can gain real benefits from Outsourcing, but like any other topic worth discussing, there are also downsides.  But that’s a topic for another day.

Here are three benefits to Outsourcing that aren’t about cost cutting.

You can focus on your core business.

A business has many moving parts. There are tax obligations, consumer law, and general administrative work that come with running a business.

All that extra work can really bog you down and hamper your growth.

Outsourcing these responsibilities to a specialised service would help you reduce your administrative burden.

You will then free yourself to do what you’re supposed to do.  Your core business tasks.

If you’re a lawn mowing business, you can go out there and mow more lawns, generating more business and leads, rather than sitting in your office collating receipts or updating your website.

You have instant access to experts.

Training staff takes time if you even have someone to train them in the first place.  There is no guarantee that you will get the outcome you’re looking for, and you may be stuck with an ineffective employee.

By Outsourcing, the risk is mitigated.  If the company you have engaged is not delivering the results you want, then you just switch to a different provider. You instantly have access to people who know what they’re doing and are willing to do it.

Scalability

As your business grows, so does your to-do list.  Luckily, you’ve outsourced some of the work so you can focus on your core business and keep growing.

The service provider you’ve engaged should be able to keep up with your growth. If they can’t, you can always switch to another provider that better suits your needs.

As you grow, you might consider additional services like Sales and marketing or Customer Service to accommodate the additional workload.

Wrapping up

The key takeaway here is that Outsourcing lets you gain access to specialised professionals who can help you reduce your administrative workload and free you up to do what you’re supposed to be doing.  

Running and growing your business.